We're so confident that you'll love Younique that we guarantee your satisfaction with, and the quality of, all of our products. We've crafted our product guarantee policy to make purchasing Younique products easy and worry-free. If you don't love it, we've got you covered!
The Younique Love It Guarantee is in addition to the rights and remedies available under the Australian Consumer Law where a product does not comply with consumer guarantees, and is not intended in any way to limit the availability of those rights and remedies.
If you are unsatisfied with our products for any reason, you may exchange them for equal value product credit, same-value exchange, or a full refund (less shipping & handling).
You are eligible for a cash refund of 80% of the purchase price*, equal value product credit, or product exchange (less shipping & handling).
You are eligible for equal value product credit, or product exchange (less shipping & handling).
*80% of the total amount originally paid for the product, including reduction in price due to the use of any product credits.
In the event that you would still like to return or exchange your product, we've made it as hassle-free for you as possible. Please begin the process by starting a new Support Request. A Younique Customer Support Agent will reply to you with instructions on how to proceed with your request.
Download the Full Returns and Exchanges Policy Document
Younique Presenters are always here to assist you with any questions you have. Whether it’s how to best use the Moodstruck 3D Fiberlashes, how to host a party, if you have interest in starting your own Younique business, or which product is right for you. Sometimes these types of questions can be answered by your Presenter within a couple of minutes.
